One year of product coverage. Technical help for the life of the cord.
Deeklify supports original purchasers with a one-year limited warranty against manufacturing defects under normal use.
Limited product warranty
Coverage begins on the original Amazon purchase date. Lifetime technical assistance remains available for selection, use and safety questions.
What the warranty covers
The limited warranty applies to defects in materials or workmanship that appear during normal use within one year of purchase. Deeklify may, at its discretion and subject to proof of purchase, provide troubleshooting, replacement or another appropriate remedy.
What is not covered
Coverage does not include normal wear, cosmetic changes, misuse, overload, improper storage, unauthorized modification, accidental damage, damage caused by connected equipment, use in standing water, or operation outside the product ratings and instructions.
How to make a claim
- Open your Amazon purchase history and locate the Deeklify order.
- Use the order support or seller messaging option to describe the issue.
- Provide the order number, model or variant, and clear photos when requested.
- Follow the troubleshooting or return instructions supplied for the approved claim.
Lifetime technical support
Technical assistance is available for cord selection, ratings, setup, storage and general safety questions. Contact us through Amazon or email [email protected]. Technical support does not extend the limited warranty period or replace professional electrical advice.
Legal rights
This limited warranty gives you specific legal rights. Other rights may apply based on your state, province or country. Where consumer law does not allow a limitation stated here, that limitation applies only to the extent permitted by law.
Effective October 12, 2026